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CNG TELEPHONE SYSTEM GETS A MAKEOVER
NUESTRO SISTEMA TELEFONICO HA SIDO RENOVADO
Introducing our new Iteractive Voice Response (IVR) telephone communication system!
Customers who now dial in to 860-524-8361 in Greater Hartford or 203-869-6900 in Greenwich will reach our new interactive voice response system. The IVR adds round the clock functionality and will allow CNG customers to interact with our customer service system in either English or Spanish.
The IVR provides customers with instant access to up-to-date billing and account information without the need to speak with a representative. Customers also can sign up for e-bill, request a duplicate bill, make payment arrangements, learn about energy assitance programs, locate no-fee bill payment sites and more!
If there is a need to speak with a customer representative, that option is available during normal business hours.
| General Information: |
| CNG Office: |
860-727-3000 |
| Greenwich Office: |
888-264-2677 |
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| Service or Billing Information: |
| Hartford: |
860-524-8361 |
| Greenwich: |
203-869-6900 |
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| Credit & Collections: |
860-727-3034 |
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| Meter Reading Phone Line: |
| Hartford: |
860-727-3400 |
| Greenwich: |
800-437-0444 |
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| *Gas Leaks Only: |
1-866-924-5325 |
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Mail a Payment:
(This address is for payments ONLY.) |
Connecticut Natural Gas
P.O. Box 1085
Augusta, ME 04332-1085 |
*Please use the Gas Leak Only telephone number for emergency purposes only.
Do you have a question or need information? Use the following phone number or click on the appropriate e-mail address to contact us. We look forward to hearing from you!
| Group |
Phone |
E-mail |
| Customer Relations: |
860-524-8361 |
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| Marketing: |
860-727-3235 |
Click Here |
| Greenwich Marketing: |
888-726-7728 |
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| Public Relations: |
860-727-3526 |
Click Here |
| Transportation Hotline: |
860-727-3300 |
Click Here | Write to CNG
If this inquiry requires immediate attention -
please call us at 860-524-8361.
E-mails will receive a response within five (5) business days from receipt of message.
Required fields are marked with an asterik (*).
Please provide the following required information:
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